1) Who we are
eSIM ORBIT (“we”, “us”) provides an informational comparison and recommendation experience for eSIM plans. This website may contain affiliate links (see our Disclaimer page).
2) What data we collect
Depending on how you use the website, we may collect:
- Contact data you send us (e.g. email address and message contents) if you email support.
- Technical data such as IP address, device/browser information, and basic logs used for security and troubleshooting.
- Usage analytics (if enabled) such as page views and events, to understand how the site is used and to improve it.
3) What we do not collect
- We do not sell personal data.
- We do not ask for payment details (purchases happen on provider websites).
- We do not intentionally collect sensitive personal data.
4) Why we use personal data
- To respond to support emails and requests.
- To maintain security, prevent abuse, and keep the website stable.
- To measure performance and improve the service (if analytics are enabled).
5) Cookies
We may use cookies and similar technologies for essential site functionality and (if enabled) analytics. You can control cookies through your browser settings. If you block cookies, parts of the site may not work as intended.
6) Sharing data
We may share data with service providers that help us run the website (e.g. hosting, security, analytics), only to the extent necessary to provide those services. We do not share your personal data with eSIM providers unless you contact them directly.
7) Data retention
We keep personal data only as long as needed for the purposes described above. Support emails may be retained for a reasonable time to resolve issues and maintain a support history.
8) Your rights
Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to certain processing. To make a request, email contact@esimorbit.com .
9) Changes to this policy
We may update this policy as the service evolves. The “Last updated” date at the top reflects the most recent version.